Problem-Solving Workshops

for your internal teams

The What?:

Use a systematic approach to problem-solving that embeds the best usability and design practices into your IT & KM projects:
  • adopt reusable and Lean UX/Service Design techniques into your projects and that support process improvement initiatives
  • learn how to think like a designer to solve the big Legal IT & KM issues of the day
  • simplify the complex challenges facing the business of law in designing systems for lawyers
Kate runs her highly practical workshops for those law firms wanting to adopt the latest thinking in usability, findability and design within their teams and project lifecycles.

The How?:

  • coaching, advising, mentoring and facilitating internal teams and projects
  • developing bite-sized and hands-on workshops in tandem with each law firm and its needs
  • example topics include:
    • Embedding a Lawyer-Centred Design Process
    • Turning Taxonomies into Facets for Search
    • Card Sorting – Getting the Maximum Value from Lawyers’ Time
    • Information Architecture & Your SharePoint Project
    • Creative Problem-Solving Your KM Issues (eg. Closing Books, Matter Opening, CLE, LPM, etc)