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Untangling Blog

blogging on UX, Design & Legal Tech...
April 8, 2014
0

...whilst change will indeed be slower if solutions don’t make things easier, better, faster and cheaper; change will be slower still if we ignore the cultural and behavioural change that is also needed at our firms.

The Speed of Change (Spoiler Alert: It’s Slow) – Kate Simpson on Slaw.ca (http://www.slaw.ca/2014/04/08/the-speed-of-change-spoiler-alert-its-slow/)
January 28, 2014
0

... we are reaching the next stage in our search maturity model. We are moving beyond simple search and exploring the integrated search and browse platforms that we see on the Web.

Design for Findability Not Just Search: Kate Simpson on Slaw.ca (http://www.slaw.ca/2014/01/28/design-for-findability-not-just-search/)
December 16, 2013
0

...The profession needs an incubator-like resource that creates a “safe” space for innovators to explore ideas, to find what works and what doesn’t.

Legal Innovation: What’s It Going to Take? Kate Simpson on Slaw.ca: (http://www.slaw.ca/2013/12/16/legal-innovation-whats-it-going-to-take/)
October 8, 2013
0

…As we know, perfecting something adds time and cost to a project. Knowing the difference between delivering bet-the-farm quality and “good-enough” is something of an art, but Lean methods challenge the conventional thinking on where to find the right balance.

Lean as a Process Catalyst for Legal Technology: Kate Simpson on Slaw.ca (www.slaw.ca/2013/10/02/63439/)‎
August 26, 2013
0

ILTA 2013 in Fabulous Vegas

By Kate Simpson | Friday Fun, Innovation, Tangledom | No Comments

fabulous-las-vegas-sign

As I flick through the scribbled notes I made over the 3 days of the ILTA 2013 conference, I keep returning to the opening Keynote by Scott Klososky. This has already been reviewed and blogged about brilliantly here and here. But Scott, as it turned out, managed to perfectly predict my own conference agenda with his three takeaways:

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August 13, 2013
2

“I want a faster horse!” (or: why you can’t always trust what people say)

By Kate Simpson | Insights, User Experience (UX) | No Comments
Faster Horses

“If I had asked people what they wanted, they would have said faster horses.”

I’m not using this apocryphal quote to suggest that we shouldn’t ask people working in a law firm what they want from their systems and tools. Rather, I’m using it to make the point that, “what people say they will do, compared to what they actually do is notoriously unreliable.” (Macadamian)
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August 6, 2013
1
  • what's the magic number?

Shake, Rattle & Roll to my Magic Number: 7 +/- 2

By Kate Simpson | Information Architecture, Insights, User Experience (UX) | No Comments
what's the magic number?

De La Soul says 3 is the magic number.

In the design world, however, the magic number is 7 plus or minus 2 (so more of a magic range, I suppose). The reason is simple: apparently people can only remember or process 7 +/- 2 pieces of information at a time (George A.Miller, 1956). So, we IAs set about ensuring our designs had only 5 to 9 options in a navigation system or 5 to 9 tabs on a screen.

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July 30, 2013
3
  • The Awesome Squiggle from Damien Newman

Getting Jiggy With Complexity (ie. when it’s OK to be overwhelmed by complexity)

By Kate Simpson | Knowledge Management & Design, Untangling Complexity | No Comments
The Awesome Squiggle from Damien Newman
http://v2.centralstory.com/about/squiggle/

The beautiful devices we hold in our hands to call someone went through this squiggly design process. Those intuitive apps we use on a daily basis went through this. The simple box we use to access the rest of the Web went through it.

In fact, not only did this blog post go through this squiggle of complexity but I’d suggest we are somewhere in the middle of it as an industry too. Pundits and lawyers alike are forming insights and patterns on a daily basis, but also with the underlying panic of uncertainty as to what it will all look like once that clarity is achieved.
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July 26, 2013
2

Tea! That's all I needed! Good cup of tea! Super-heated infusion of free-radicals and tannin, just the thing for healing the synapses.

Dr Who – Quote
July 23, 2013
1
  • a nice cup of tea & a sit down

The Obligatory Welcome Post

By Kate Simpson | Friday Fun, Tangledom | No Comments
a nice cup of tea & a sit down

After 3 years’ residency here in Canada I thought it high-time to have a complete refresh of my business proposition, my logo and my website (thanks Joop Media – you’re the best bro!). My experience from both sides of the Pond has now settled into a clearer direction of how I most benefit my clients.

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Blog Categories

  • Engagement Design/Change Management
  • Findability – Search & Browse
  • Friday Fun
  • Information Architecture
  • Innovation
  • Insights
  • Knowledge Management & Design
  • Quotes
  • Tangledom
  • Untangling Complexity
  • User Experience (UX)

Recent Posts

  • The Speed of Change (Spoiler Alert: It’s Slow) – Kate Simpson on Slaw.ca (http://www.slaw.ca/2014/04/08/the-speed-of-change-spoiler-alert-its-slow/)
  • Design for Findability Not Just Search: Kate Simpson on Slaw.ca (http://www.slaw.ca/2014/01/28/design-for-findability-not-just-search/)
  • Legal Innovation: What’s It Going to Take? Kate Simpson on Slaw.ca: (http://www.slaw.ca/2013/12/16/legal-innovation-whats-it-going-to-take/)
  • Lean as a Process Catalyst for Legal Technology: Kate Simpson on Slaw.ca (www.slaw.ca/2013/10/02/63439/)‎
  • ILTA 2013 in Fabulous Vegas

Blog Keyword Tags

Choice Paradox Design Principles Design Psychology Heuristics ILTA Inspiration Keeping it Simple Lean UX Navigation Process Improvement Requirements Gathering Site Design Slaw.ca Tea User Research Welcome

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About Tangledom

Tangledom is a design-led consultancy specializing in information architecture, user experience & design thinking.
We use new, lean & creative approaches to increase the success rate of your Legal IT & KM projects.

Find out more about these approaches by checking out our blog and looking at the Consulting Services we provide: UX SWOT Analysis, Problem-Solving Workshops, and Knowledge Design.

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  • Home
  • About
    • About Me
    • About Tangledom
  • Untangling Blog
  • Consulting Services
    • UX SWOT Analysis
    • Problem-Solving Workshops
    • Knowledge Design
  • Privacy Policy

Latest from our Blog

  • The Speed of Change (Spoiler Alert: It’s Slow) – Kate Simpson on Slaw.ca (http://www.slaw.ca/2014/04/08/the-speed-of-change-spoiler-alert-its-slow/) April 8, 2014
  • Design for Findability Not Just Search: Kate Simpson on Slaw.ca (http://www.slaw.ca/2014/01/28/design-for-findability-not-just-search/) January 28, 2014
  • Legal Innovation: What’s It Going to Take? Kate Simpson on Slaw.ca: (http://www.slaw.ca/2013/12/16/legal-innovation-whats-it-going-to-take/) December 16, 2013
  • Lean as a Process Catalyst for Legal Technology: Kate Simpson on Slaw.ca (www.slaw.ca/2013/10/02/63439/)‎ October 8, 2013

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Choice Paradox Design Principles Design Psychology Heuristics ILTA Inspiration Keeping it Simple Lean UX Navigation Process Improvement Requirements Gathering Site Design Slaw.ca Tea User Research Welcome

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  • Home
  • About
    • About Me
    • About Tangledom
  • Untangling Blog
  • Consulting Services
    • UX SWOT Analysis
    • Problem-Solving Workshops
    • Knowledge Design